Control framework

For the CGT governance,team, maintaining strong working relationships with local management is essential to identify CGT optimization opportunities and to ensure quality assurance. The CGT team proactively engages with local management to confirm that appropriate control measures are in place and that local management is aware of where to seek support on CGT-related matters. In addition, the measuresCGT team provides functional direction to customs employees at the terminals and facilitates training and instruction for Customer Service (CS), Operations (OPS), and Finance teams. Functional and professional expertise, advice, and support are provided to the terminal(s) both proactively and upon request, with the objective of internaloptimizing controlsterminal performance and ensuring regulatory compliance.

Network and Up-to-Date Knowledge

The CGTs team actively builds, maintains, and develops a professional network comprising industry professionals, customers, and relevant authorities to remain informed of CGTs developments that may impact VTTI’s business. Relevant knowledge and functional developments are governedproactively intranslated variousinto areasVTTI’s throughoutbusiness practices.

Knowledge of legislative changes and relevant case law is kept up to date through this professional network and via a knowledge database maintained by the organisation.Federation of European Tank Storage Associations (FETSA) through BzCtrl.

BzCtrl is used to provide local managers and professionals with easy access to applicable legislation, policies, guidance documents, and training materials.