Risk and responsibility

As VTTI is not the producer or owner of the goods and generally has limited visibility of the supply chain, production process and sourcing of the materials before they arrive at the terminal, VTTI relies on the origin information and supporting documentation provided by the customer for information relating to that stage. VTTI does, however, have visibility of the movements and operations involving the goods at the terminal, including any processing or blending performed there. Where relevant, this operational information is taken into account when determining the origin of an outbound product.

Under the contractual arrangements between VTTI and the customer, the customer is responsible for providing accurate and complete information and all supporting documentation relating to the goods and materials before their arrival at the terminal. VTTI is responsible for accurately recording the relevant movements and operations performed at the terminal and for taking that information into account when it determines or substantiates the origin of an outbound product.