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Operations

From an operational and logistical perspective, the physical terminal process consists of the following steps:

1.   
  1. Arrival of the product at the terminal by vessel, barge, truck, rail, or pipeline;
    2.    Transfer
  2. Receipt of the product fromand transfer between the mode of transport toand the storage tank;
    3.   
  3. Storage of the product,product andand, inwhere some casesapplicable, blending, transfer of product from one tank-to-tank to another,transfers, or other limited handling operations;
    4.   
  4. Transfer of the product from the storage tank to the designated mode of transport;
    5.transport for onward shipment;
  5. Dispatch of goods.the product from the terminal.

Each of these operational steps is, in principle, triggeredinitiated by VTTI’VTTI's customer, who owns the product, by means ofthrough a nomination.
nomination instruction.

VTTI's customers operate in global supply chains. As a result,Consequently, the originorigin, customs status, and provenance of the products handled by VTTI may vary considerably.considerably, Theas same applies todo the countries of destination to which the products are dispatched.
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