Definitions, abbreviations and acronyms
| AO/IC | Document describing the Administrative Organization and Measures of Internal Control. Which is this document itself |
| BzCtrl. | Cloud based control tool to perform business controls in a structured and efficient manner |
| CS | Customer Services team |
| ERP | Enterprise Resource Planning system (Tomcat rebranded and upgraded to ATLAS) |
| GT&Cs | General Terms and Conditions |
| HQ | Headquarters |
| OPS | Operations team |
| QOL | Quality Online |
| C&E | Customs and excise |
| EU | Customs territory of the EU |
| HS | Harmonised System, the global framework for commodity codes |
| CN | Combined Nomenclature, the EU implementation of the HS |
| CMS | Customs Management System - software module with automated business rules, linked via an interface with ERP. Used for customs declaration purposes |
| HSE | Health, Safety and Environment |
| CGT | HQ Customs and Global Trade team |
The orange colored callouts in thethis document refer to a specific customscompliance
&risk. excise complianceEach risk identified by VTTI. Each respective risk is included in VTTI’s riskRisk registerRegister in BzCtrl. The
risk register shows which measures have been implemented to mitigate the respective risk.
The blue colored callouts in thethis document refer to a procedure or other document that covers the relevant topic in more detail.