Documentation and internal control measures
The C&E control framework of our terminal services is part of the VTTI Group’s overall C&E control framework.
At HQ-level, the ”Customs and excises management guideline” describes how the C&E function is organized and what measures of internal control are in place. The Customs and excises management guideline is the umbrella document to the procedures and work instructions at HQ level.
At terminal level, the organization of the C&E function and measures of internal control are described in this document, the AO/IC. The AO/IC is the umbrella document to the underlying procedures and work instructions for terminal services.
The majority of our internal control measures is automated and embedded in CMS, in which various rules are defined to ensure compliance. As the correct working of these automated measures is strongly dependent on the quality of the data input and other manual processes, business controls are put in place to control these elements.
Schematically, our C&E control framework is set up as follows: