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Organization personnel
The terminals are managed by the local management team under the direction of the General Manager. The Commercial Manager reports to the General Manager and is responsible for commercial and related support functions, including customs. Responsibility for cust...
Schematic overview
Schematically, VTTI's C&E control framework is set up as follows:
Computerization and administration
ERPTo ensure compliance with its authorisations, VTTI strongly relies on its ERP system and the measures of internal control therein.VTTI currently operates an ERP system called ATLAS. ATLAS has been developed in-house to ensure it aligns closely with the spec...
Introduction
VTTI is a global company operating in the energy storage sector. It manages and operates terminals for the storage and handling of bulk liquids. Its activities support the storage, distribution, and logistics of these products across international markets. VTT...
Operations
From an operational and logistical perspective, the physical terminal process consists of the following steps:Arrival of incoming product at the terminal by a Mode of Transport (i.e. vessel, barge, truck, rail, or pipeline);Receipt of the product and transfer ...
Customs and Excise Authorisations
VTTI holds the following customs and excise authorisations to support its terminal operations and the associated customs and excise activities: Copies of the customs and excise authorisations are maintained in BzCtrl under the VTTI Terminals II B.V. ...
Certifications
Both ETT and ETA hold various safety and security certifications.ETT holds certifications such as:ISO 9001:2015 approved by Lloyd’s RegisterRBI conform EEMUA 159ISPS by Rotterdam Port AuthorityISCC EU & Plus Certification ETA holds certifications such as:ISO ...
Competence and professional qualifications
All employees engaged in customs-related activities have successfully completed training covering applicable customs legislation, aligned with and proportionate to their respective roles and levels of involvement.To remain up to speed with relevant customs and...
Risk register
All customs and excise compliance risks identified by VTTI are centrally captured in a risk register. For each identified risk, appropriate mitigating measures are implemented. The risk register provides a clear overview of the relationship between risks and t...
Incident registration
An important element of VTTI’s control framework is incident registration. All employees involved in customs-related activities are trained to identify situations of (potential) non-compliance and to report these. Incidents are registered in the incident regis...
Customer onboarding process
(tbd)Stel voor hier een beschrijving op te nemen van de stappen die de terminals zetten bij onboarding van een nieuwe klant:hoe worden werkafspraken gemaakt?Client screening?etc.
Contractual relations
The product handled at VTTI’s terminal is typically owned by VTTI’s customers. Part of the contracting phase is that the customer and the terminal map the activities anticipated and the products involved to ensure they are covered by VTTI’s authorisations (art...
Customs representation
Most customs declarations lodged by VTTI are based on a customs authorisation held by VTTI:Customs warehouseInward processingImport via VTTI’s EIDR authorisation.As a consequence these customs declarations are lodged in VTTI’s own name and on VTTI’s own behalf...
Customs declarations and discharge of customs procedures
NominationVTTI submits customs declarations solely upon instruction from the customer. These instructions are provided through a nomination. The customer is responsible for providing VTTI with all data and documents (information) required to lodge a complete, ...
Classification
The customer, as owner of the goods, is required to provide the CN code of the product that will be discharged and/or blended (i.e., the CN code of the end product in case of a blend). VTTI’s CS typically receives product analyses which are used to verify the ...
Origin
When an incoming parcel is registered in the terminal’s ERP system, the country of non-preferential origin indicated by the customer in the nomination is recorded by CS. The country of non-preferential origin must be provided before the goods can be accepted a...
Customs value
When a parcel is registered in the terminal's ERP system, the value of that parcel is recorded by CS in line with the current market value. As such, all parcels registered in the ERP system are accompanied by a value.The value becomes relevant for customs purp...
Quantities
Establishing the quantities of the goods VTTI handles is the responsibility of OPS. Quantities are typically established by means of ENRAF, VTTI’s automated gauging system which is certified. In case of specific reasons, the ENRAF readings turn out to be unrel...
Customs procedures
General principles The customs and excise procedures applied at the terminals are aligned with the operational lifecycle of the goods involved. The operational processes are described in the Operations section of this AO/IC. This chapter describes the customs ...
Automated controls
VTTI is a technology driven organisation. As such, VTTI aims to automate controls where this is appropriate and useful. Automating controls helps enforcing responsible business operations and compliance with customs and excise legislation.The automated control...