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In South Africa shit hits the fan in relation to Customs. Local colleagues have hired a customs consultant and they indicate that the challenge is under control. Only having this information, what would be your approach when this matter comes to your desk thro...

Customer contacts the Terminal to say that they have a great opportunity for a deal to make big money. A prerequisite for the deal is that the Product is of Norwegian origin. The physical Product they want to sell is on board the vessel and has a Malaysian ori...

Terminal calls late Friday night that a Vessel is loaded and wants to leave, but there is no response from the Customs system. There is no known outage published on the Customs website. Our colleagues at the Terminal have followed the procedure and tried to co...