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Customer onboarding process
(tbd)
Contractual relations
The product handled at VTTI’s terminal is typically owned by VTTI’s customers. Part of the contracting phase is that the customer and the terminal map the activities anticipated and the products involved to ensure they are covered by VTTI’s authorisations (art...
Customs representation
Most customs declarations lodged by VTTI are based on a customs authorisation held by VTTI:Customs warehouseInward processingImport via VTTI’s EIDR authorisation.As a consequence these customs declarations are lodged in VTTI’s own name and on VTTI’s own behalf...
Declaration process
NominationVTTI submits customs declarations solely upon instruction from the customer. These instructions are provided through a nomination. The customer is responsible for providing VTTI with all data and documents (information) required to lodge a complete, ...
Classification
The customer, as owner of the goods, is required to provide the CN code of the product that will be discharged and/or blended (i.e., the CN code of the end product in case of a blend). VTTI’s CS typically receives product analyses which are used to verify the ...
Origin
Preferential origin and provenanceIf the goods to be declared for import are subject to a reduced import duty tariff due to the presence of a preferential certificate of origin (e.g. EUR.1 or Form A) or a document attesting the provenance of the goods (A.TR, I...
Customs value
When a parcel is registered in the terminal's ERP system, the value of that parcel is recorded by CS in line with the current market value. The market value is usually provided by the customer. Otherwise, it is obtained by CS from publicly available market dat...
Quantities
Establishing the quantities of the goods VTTI handles is the responsibility of OPS. Quantities are typically established by means of ENRAF, VTTI’s automated gauging system which is certified. In case of specific reasons, the ENRAF readings turn out to be unrel...
Declarations, notifications and supporting documents
During the month and ultimately with creating the monthly stock reports, it is checked if there are any outstanding transit documents and/or e-AD’s that have not been cleared within the timeframe one may expect. In case documents are not cleared within the exp...
Customs procedures
General principles The customs and excise procedures applied at the terminals are aligned with the operational lifecycle of the goods involved. The operational processes are described in detail in the Operations section of this AO/IC. This chapter describes th...
Automated controls
To guide the physical processes, VTTI’s Orders & Nominations module in VTTI’s ERP is governed by “order statuses”. An order can only move to the next step in the process when the relevant data required at that time is available. Moving from one status to anoth...
Manual controls
On a monthly basis, VTTI’s stocks are reconciled and the (monthly) supplementary declaration (GPA) is sent to Customs. A link to VTTI's "C&E - Customs monthly declaration GPA" procedure is included here.The specific modalities of GPA of VTTI Terminals II B.V. ...
AEO/self-monitoring and continuous improvement
VTTI has integrated the annual AEO-monitoring activities for all the EU-terminals in BzCtrl.Audit trailThe availability of an adequate audit trail to ensure an efficient and effective audit based customs control. Separation Union from non-Union goods. SAQrev6 ...
Schematic overview
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Statement on Origin - Trafigura
To be printed on an invoice or commercial document containing information on the goods concerned(Period: from ___________ to ___________ (1))The exporter of the products covered by this document (Exporter Reference No ...(2)) declares that, except where other...
External System Integration - Incidents & Tasks
BzCtrl. provides a feature that allows external systems to create Incidents and Tasks directly through REST API communication. This enables operational systems to register issues or actions directly within their own workflows while ensuring follow-up and track...
External System Integration - ApiForms
BzCtrl. provides the ability to call predefined Forms through API communication using the ApiForms feature. This allows external systems to create and link Form instances directly from within their own operational processes.The main value of ApiForms is that a...
Methodology selection
Step 1: Assess if pragmatic approach may be appliedThe Dutch Customs Authorities have agreed that VTTI may use the market value of a product as the customs value in the import declaration in situations where the customs value has no impact on the amount of dut...
Import ban petroleum 2710 obtained from Russian crude 2709
Article 3ma 1. It shall be prohibited, as of 21 January2026, to purchase, import or transfer, directly or indirectly into the Union, petroleum products falling under CN code 2710 obtained in a third country fromcrude oil falling under CN code 2709 00 originati...
Scope definition import
6851f7e0-acf7-4275-8626-d18d3fc15bb9_en The Regulation itself does not define “import”. In the above passage from the Commission guidance (FAQ, 21 Dec 2022) it can be concluded that “Import” for sanctions purposes is assessed at the moment goods are physical...