Introduction, signs abbreviations and symbols
Introduction
This document describes the Administrative Organization and measures of Internal Control (?AO/IC?) of VTTI Terminals II BV (?VTTI?) in relation to Customs and excises.
Signs, abbreviations and symbols
 | Refers to specific business controls in place in relation to the matter described in the paragraph where the sign is included in the margin, other than measures of control that are embedded in our Enterprise Resource Planning (hereafter: ERP) system. |
 | Refers to annex providing more detail regarding the topic described in the paragraph where the sign is included in the margin. |
| AO/IC | Document describing the Administrative Organization and Measures of Internal Control. Which is this document itself. |
| BzCtrl | Cloud based control tool to perform business controls in a structured and efficient manner. |
| CS | Customer Services team. |
| ERP | Enterprise Resource Planning system (Tomcat rebranded and upgraded to ATLAS). |
| GT&C?s | General Terms and Conditions |
| HQ | Headquarters |
| OPS | Operations team |
| QOL | Quality Online |