Signs, abbreviations and symbols

AO/IC 	 Document describing the Administrative Organization and Measures of Internal Control. Which is this document   itself.   BzCtrl.      	 Cloud based control tool to perform business controls in a structured and efficient manner.   CS   	

 Cu sto mer Services   team .   ERP 	 Enterprise Resource Planning system (Tomcat rebranded and upgraded to ATLAS) . GT&Cs 	 General Terms and Conditions HQ 	 Headquarters OPS 	 Operations team QOL 	 Quality Online C&E Customs and excise EU Customs territory of the EU HS Harmonised System, the global framework for commodity codes CN Combined Nomenclature, the EU implementation of the HS CMS Customs Management System - VTTI's dedicated customs management tool for automated C&E controls and creation of customs declarations and customs documents based on predefined business rules ATLAS VTTI's self-developed enterprise resource planning / terminal management system HSE Health, Safety and Environment The orange colored callouts in the document r efer to a specific customs & excise compliance
risk identified by VTTI. Each respective risk is included in VTTI’s risk
register in BzCtrl . The
risk register shows which measures have been implemented to mitigate the respective risk. The blue colored callouts in the document refer to a procedure or other document that covers the relevant topic in more detail.