Operations From an operational and logistical perspective, the physical terminal process consists of the following steps: 1.    Arrival of the product at the terminal by vessel, barge, truck, rail, or pipeline; 2.    Transfer of the product from the mode of transport to the storage tank; 3.    Storage of the product, and in some cases blending, transfer of product from one tank to another, or other limited handling operations; 4.    Transfer of the product from the storage tank to the mode of transport; 5.    Dispatch of goods. Each of these operational steps is, in principle, triggered by VTTI’s client, who owns the product, by means of a nomination. The administrative processing of the above steps, including relevant customs and excise formalities is included in procedure (...).