Operational process Operations From an operational and logistical perspective, the physical terminal process consists of the following steps: 1.    Arrival of the product at the terminal by vessel, barge, truck, rail, or pipeline; 2.    Transfer of the product from the mode of transport to the storage tank; 3.    Storage of the product, and in some cases blending, transfer of product from one tank to another, or other limited handling operations; 4.    Transfer of the product from the storage tank to the mode of transport; 5.    Dispatch of goods. Each of these operational steps is, in principle, triggered by VTTI’s client, who owns the product, by means of a nomination. The administrative processing of the above steps, including relevant customs and excise formalities is included in procedure (...). Type of goods The goods handled at the terminals comprise of mineral oils and related goods. The goods fall under the following chapters of the Harmonized System and Combined Nomenclature: 22 27  29  38